Refund Policy

You may return any unopened and sealed accessories within seven days of purchase. We will give you a full refund or product exchange for any product of the same value if you have the original tax invoice.

You may return any faulty accessories within six months of purchase. We will give you a full refund or product exchange for any product of the same value if you have the original tax invoice and subject to an inspection at our service centre which rules out any damage or abuse.

Please note that refunds may take up to 5 working days.

We reserve the right to deduct any labour fees from a refund should the refund not be a result of workmanship or faulty parts.

Additional non-returnable items: Gift cards

Refunds (if applicable)

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
• Please note that refunds may take 5 working days to reflect into your account.

Late or missing refunds (if applicable)

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@utechnologies.co.za.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@utechnologies.co.za and send your item to: Global1Repair, c/o Avon Rd & Randview Avenue, Ferndale, Randburg, 2194

Shipping

To return your product, you should mail your product to: Global1Repair, c/o Avon Rd & Randview Avenue, Ferndale, Randburg, 2194

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over R400, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.