Troubleshoot Guide Barcode Scanners

BOOK-IN YOUR Barcode Scanners

No Laser Beams

Should you be experiencing an intermittent laser beam or should there no beam visible when scanning a barcode or item, you would need to book in your device for further assessment.

Touch screen Problem

The sensors within the display may not be picking up your touch on the screen, if so, book-in your barcode scanner for re-calibration or repair.

Touch screen Cracked

We can replace a damaged or defective screen on your barcode scanner and make it appear like new again.

Display Problem

We can replace a damaged or defective screen on your barcode scanner and make it appear like new again.

Keypad Problem

Keyboard functions not working on your device or keypad is responding slow on input. Book-in your device.

Charging Problem

Despite receiving power, the Battery LED light flashes red and shuts down device or Device shows no sign of charging through docking station or cable.

Communication Problem

Not connecting or pairing via wireless or Bluetooth with other devices or transmitting data, then book in your device.